CANADIAN CUSTOMERS Click Here - To Go Our Canadian Customer Order Page. WHO ARE GLOBAL EXPORT CUSTOMERS ? A 'Global Export Customer' is a: construction company, flooring store, home building center, new home builder, private home owner, renovation company or stair parts distributor that wishes to purchase our pine stair parts. Please Note: We ship to all of the states throughout the USA & over 100 other countries. GETTING STARTED We strongly encourage all our 'global export customers' ( customers out side of Canada) to contact us whenever you feel the need to have any questions answered; remember there is no question too big or small. USA & GLOBAL EXPORT ORDER MINIMUM Our International Order Minimum Is $750.00 USD. Order Example: 25 ea. - 42" x 10-1/2" Oak Stair Treads ( 25 Tread Minimum ). To figure out current dollar ($) exchange rate use: The Universal Currency Converter® HOW TO PLACE A STAIR PARTS ORDER OR GET A QUOTE Use our web site as it is an online price book, get product information (Part #'s and Prices) on the stair parts we sell. Simply fax or email your quote or order - as we only accept faxed or emailed requests. We do not do 'job-lot' quotes by phone. All USA & Global Export Orders Should Be Directed To: Mr. Larry Stuart - President sales@engineeredtreads.com VOLUME DISCOUNTS Volume discount rates are determinded by each order as each order is unique. Discounts range from 0-30% off (based on the item being order and the amount). LEAD TIMES Stock Items: 7-10 Business Days Lead Time. Non Stock Items: All terms/lead times will be indicated as each order is unique. Finishing Time: 5 business days for 'natural' & 7 business days for 'stain finish'. SHIPPING POLICY 'FOB' - Scotia Stairs: All shipments are sent collect. Bax Global Inc.: Is the shipping company we use for USA & Global shipments. FORMS OF PAYMENT Accepted Tender: Visa, MasterCard, Money Order, and Wire Transfer. A Credit Card Waiver Form Must Be Completed For All Telephone/Internet Orders. RETURN POLICY Stock Items: 15% re-stocking fee, customer pays freight, must be returned in 30 days. Special Order Items: No returns on custom millwork & special order products.

Huge Selection Of Hardwood Stair Parts - We Ship World Wide!